Law firms have historically been a traditional industry in the modern world. For many firms across the country, the nationwide lockdown was a wake up call to upgrade their technology and invest in more sound IT infrastructure. Particularly when handling such sensitive information, the need for data security is paramount.
Here we explore a few of the measures you can put in place to ensure that your firm and your clients are kept safe and secure.
Confidentiality is key.
Carrying out a risk assessment on the working environment of each employee is also a suitable way of managing your confidentiality breach risk. If an employee is in a busy shared house, their private phone conversations are likely to be overheard. Is there any equipment the firm can provide to minimise this risk? (For example, a headset.) If you have provided equipment, are your employees following the guidance and using them diligently?
While you may not be fully able to eliminate all risk, it’s wise to affirm the firm’s position when it comes to client confidentiality.
Know your cybersecurity.
Unfortunately, cybercrime has risen astronomically over the course of the lockdown. Opportunistic criminals are taking advantage of the increased internet presence and hacking systems left, right and centre. It was difficult to fully prepare for the lockdown and subsequently, many employees were asked to use their own IT equipment to continue working. While this was a short term solution, it’s difficult to know whether their cybersecurity was fit for purpose.